Site Reliability Engineer

Engineering Team | San Francisco

About the Team:

We are the guardians of production services. Champions of performance and efficiency. We steer the way in using automation in all aspects of our workflow to seamlessly spin up immutable infrastructure with a touch of a button to scale and meet the demands that our extraordinary fans expect. We work closely with engineers to help build the best possible service to super serve our fans. Our fans expect a service that is highly available at any time and at any day, so do we. We keep the anime streaming. We are the DevOps team.

Location: San Francisco

Our headquarters is located in downtown San Francisco, where our group of cross-functional experts assemble to create experiences for Crunchyroll and VRV's passionate communities.

A day in the life of our SRE Team:

As a Site Reliability Engineer (SRE), you’ll work closely with Software Engineers to help build and provision scalable microservices. You will use your innate abilities to debug and troubleshoot critical problems across our ephemeral cloud infrastructure. Monitoring and supporting our production environment that serves millions of users across the globe will be your lifeblood. You will improve efficiency, resiliency, and the performance of the infrastructure that powers the platform that serves both Crunchyroll and VRV.

About You:

  • Strong Unix/Linux systems knowledge. You are the most at peace when on the CLI and tuning kernel settings.
  • Strong AWS Experience. You’ve easily used three or more services in AWS with the word “Cloud” in it.
  • Experience with configuration management and infrastructure management tools such as Cloudformation, Chef, Puppet, Ansible, Terraform, Vault.
  • Experience in deploying and managing distributed systems in a production environment.
  • Experience with monitoring tools such as NewRelic, Graphite, Grafana, Sumo Logic, ELK.
  • Experience and familiarity with relational databases such as MariaDB and/or MySQL.
  • Strong core understanding of Software Development Lifecycle.
  • Excellent interpersonal communication skills.

Nice to have:

  • Ability to read and/or write code in Python, Go, PHP, or Javascript.
  • Built and utilized CI/CD systems including Jenkins, GoCD, Travis CI, and/or other like tools.
  • Experience with managing and utilizing CDNs.
  • Passion for creating graphs and dashboards.


  • Competitive salary
  • Contribute to multiple open source products
  • Employer-sponsored training and certifications
  • Opportunity to participate in industry conferences
  • Medical, dental, vision, STD, LTD, and life insurance
  • Health care and dependent care FSA
  • 401(k) plan with employer match
  • Employer paid commuter benefit
  • On-site gym, showers, yoga, and meditation classes
  • Catered lunch and dinner 4 days per week
  • Fun, passionate and skilled co-workers
  • Pet-friendly environment - pet insurance and dog-friendly office


Ellation What’s with the name, Ellation? We’re all a cast of characters that get passion and strive to celebrate fandom in all its forms. So we’re building a collection of destinations (a constellation, if you will) that connect people with their passions. Each day, we work to achieve complete fan elation (our vision), starting with popular subscription-video-on-demand brands, Crunchyroll and VRV. Our team spans across San Francisco, Los Angeles, Tokyo, and Chisinau to develop the product, design, engineering, marketing, and content that brings our communities of fans together.


Crunchyroll is the world’s largest destination for anime and manga. We’re an international business focused on creating both online and offline experiences for anime fans, through content (licensed, co-produced, and originals), merchandise, events, gaming, news, and more. 


VRV is a collection of fandom brands on a unified platform and includes Crunchyroll, sister-brand Rooster Teeth, Viacom’s NickSplat, and WB Digital’s DramaFever. Our community connects through immersive content experiences in a digitally-driven environment via bundled subscription, a la carte subscription, or ad-supported options.